We integrate ERP, CRM and websites to synchronise customers, opportunities, orders and operational data without duplicates or unnecessary manual work.
An ERP or CRM integration is not an isolated link between two tools. It defines how commercial, administrative and operational information moves between the website and the systems used by the team. We identify which source owns each item of data, the rules that apply to it and when it should synchronise, so duplicate records, status errors and decisions based on outdated information are avoided.
We start with the real flows: lead generation, customer onboarding, opportunities, orders, invoicing, customer service and follow-up. From there, we define what should be integrated, what should be automated and which controls each process requires.
We design the connection between ERP, CRM, websites, ecommerce and other platforms through APIs, connectors or middleware where needed. We document fields, mappings, statuses, errors and ownership so the integration can evolve without losing traceability.
Before the flow goes live, we test real scenarios, exceptions and retries. The result is a more consistent operation: teams consult reliable data and reduce manual tasks that add no value.
Customers, contacts, leads, opportunities, orders, products, prices, stock, invoices, statuses and historical data, depending on the systems available.
We define the master system, update rules, permissions, logs and alerts to identify mismatches before they affect the operation.
When several teams work with the same information and duplicate records, manual changes or poor visibility are already creating friction.
Key details on methodology, investment and digital project development.
It depends on the operation, but common priorities are customer records, orders, catalogue, stock, invoicing, opportunities and service status. We define the scope around which team needs each item of data and where its reliable source sits.
Yes, where the system model and its rules allow it. Before development, we define which platform owns each item of data, how conflicts are resolved and which updates require validation.
We assess APIs, data quality, permissions, usage limits, available fields and current processes. This discovery prevents duplicate records or existing operational errors from being carried into the new connection.
We review your current situation and define the next step.
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We analyse your context, objectives and digital presence. We define the architecture and key priorities before design begins.
We create the visual identity and organise the content—always focusing on clarity, consistency and an optimal user experience.
We implement the project to high standards of performance and stability and, where needed, ensure integration with other systems.
We continuously monitor, optimise and improve your digital project to support its growth alongside your business.
We will review your current digital situation. We will get in touch to understand your context and jointly assess which areas to analyze, after which we will prepare an audit including key findings and recommendations.
We will analyse how your brand appears in ChatGPT and other AI agents, against which competitors and for which queries. We will contact you to understand the context and define the priority opportunities.