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First in the process.
We design and build B2B ecommerce platforms that digitise orders, catalogues, pricing and commercial relationships between companies.
We adapt the experience to authenticated customers, negotiated price lists, permissions, repeat purchasing and integrations with ERP, CRM, inventory, invoicing and logistics, turning the portal into a practical tool for customers and sales teams alike.
Business-to-business selling rarely fits a standard B2C journey. A professional buyer may need approved access, bespoke payment terms, multiple delivery addresses, cost centres, credit limits, ordering by product code, quotations or internal approval. Before selecting technology, we document how orders are currently captured, negotiated, processed and fulfilled.
We define profiles and permissions for companies, branches, buyers, administrators and sales representatives. Each user sees the catalogue, prices and actions relevant to them. The platform can display global or customer-specific ranges, hide products and apply minimum quantities, pack multiples, volume discounts, contracts, promotions or availability based on the account and market.
Navigation is designed for professional purchasing: search by product code, technical filters, quick-order tables, order uploads, reordering from history, saved lists and downloadable documentation. Product pages prioritise specifications, packaging, lead times, inventory, alternatives and documents while remaining clear on mobile.
We also define quotation and ordering workflows. Depending on the business, a basket may become an order immediately, require sales validation or pass through approval inside the customer organisation. The aim is to digitise existing rules coherently, not force the team to fit every process into a standard checkout.
We cover company registration and validation, tax documentation, multi-user and multi-branch accounts and secure account recovery. Onboarding must balance commercial control with ease of adoption so that the portal does not become another barrier.
Rules are documented with priorities and exceptions. Prices, discounts, minimums, credit and promotions can overlap; defining which condition takes precedence prevents discrepancies between the portal, ERP and sales team.
A B2B ecommerce platform must exchange dependable information with internal systems. We identify which application owns customers, products, price lists, stock, orders, invoices and statuses. From this source-of-truth matrix we define data flows, frequency, identifiers and error controls, coordinating the architecture with ERP and CRM integrations.
We can synchronise registrations and approvals, catalogues, prices, discounts, credit, stock by warehouse, orders, delivery notes, invoices and tracking. Critical operations require traceability through logs, retries, alerts and duplicate-prevention mechanisms. An integration that works only in the ideal case can obstruct commercial activity as soon as an exception occurs.
The portal can also support the sales team. Representatives may review accounts, prepare baskets, issue quotations or assist orders without losing customer attribution. The CRM receives relevant activity to help prioritise follow-up, while customers gain self-service access for repetitive tasks.
We design the platform to evolve in phases. A company can begin with a private catalogue and straightforward ordering, validate adoption and later add automation, markets or capabilities. Analytics cover activation, active customers, frequency, order volume, repeat purchasing and feature usage, connecting the digital experience with operational efficiency and commercial performance.
Invoices, delivery notes, certificates, technical data sheets and tracking can be made available within the customer area. Centralising documentation reduces repetitive enquiries and turns the portal into a service point, not merely a channel for submitting orders.
Implementation includes testing with representative accounts, training and change communication. We measure activation, users, digital orders, incidents and avoided manual tasks to understand whether the platform is displacing inefficient processes and where it still needs improvement.
The system can apply price lists, discounts, taxes, currency, visible products, minimums, packaging and payment terms by company, group or contract. We define a clear hierarchy to resolve conflicts and consistently display the right commercial condition.
When the ERP owns pricing, we synchronise identifiers and validity dates. When ecommerce owns the logic, we document rules and permissions so that authorised teams can maintain it safely.
Ranges can also vary by branch, currency, warehouse or territory and by effective date. Buyers receive information consistent with their agreement while the team retains traceability over the source of every condition.
We support ordering by SKU, quantity tables, line imports, favourites and repeat orders from history. Organisations with multiple users can establish roles, limits and approval workflows before an order is submitted.
Quotations, orders awaiting validation, credit or bank-transfer payment and subsequent documentation are also covered, avoiding unsuitable B2C processes.
Quick ordering can accept product references, quantities, templates or files and validate availability and rules before confirmation. These tools shorten large purchasing tasks without concealing exceptions that require human intervention.
Technology only creates value when customers and teams use it. We design onboarding, account recovery, contextual help and change communication. We identify which tasks customers should complete independently and which still need support from sales.
We measure usage, repeat activity, incidents and time saved. This evidence helps prioritise improvements and identify accounts that need training or processes that remain unnecessarily complex.
Customers and sales representatives participate in validating key workflows. Their feedback helps separate normal resistance to change from genuine product limitations and focuses improvements on adoption.
Key details on methodology, investment and digital project development.
B2B commonly requires customer identification, negotiated prices, specific catalogues, permissions, credit, quotations and approvals.
Yes. Pricing, discounts, payment terms, currency, tax and products can be assigned to a customer or group.
Yes. We create organisations with users, roles, locations, addresses, limits and authorisation flows.
Yes. Customers, products, pricing, stock, orders, invoices and other data can be synchronised through available APIs.
Yes. Customers can request a quote, sales teams can revise it and an approved proposal can become an order.
Yes. They can run on one platform with differentiated experiences or in connected separate environments.
Provide simple access, reliable data, time-saving features, training and an adoption plan coordinated with the sales team.
We review your current situation and define the next step.
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We analyse your context, objectives and digital presence. We define the architecture and key priorities before design begins.
We create the visual identity and organise the content—always focusing on clarity, consistency and an optimal user experience.
We implement the project to high standards of performance and stability and, where needed, ensure integration with other systems.
We continuously monitor, optimise and improve your digital project to support its growth alongside your business.
We will review your current digital situation. We will get in touch to understand your context and jointly assess which areas to analyze, after which we will prepare an audit including key findings and recommendations.
We will analyse how your brand appears in ChatGPT and other AI agents, against which competitors and for which queries. We will contact you to understand the context and define the priority opportunities.
